From Our Clients
Discover what our satisfied clients have to say about their experiences with us.
“All the staff are very supportive. Mum is kept comfortable which is all we can ask for. They check on her regularly, keeping mum pain free is a priority. All mums family members are welcomed. We are offered food and drinks again could not ask for more. The staff are approachable answering any questions we have. A big thank you to everyone. The staff take pride in their role."
Trish W.
“The care my mother received at Glenbank until her death in February 2019 has been exceptionally good. All the staff and the owner are caring, compassionate, helpful, friendly and trustworthy. The freshly prepared meals are tasty and nutritious and the residents are all clean and nicely dressed. I wouldn't hesitate to recommend this home to anyone in need of a place in a care home. The staff not only care for the residents but for their families and friends visiting too."
Linda C.
“Every resident is treated with care, respect and dignity and care is directed to the individual resident's needs and character. There are a wide and varying number of activities to suit many different tastes. There are good links with the community - visits out to local/non-local amenities and visits in by local church groups (multi-faith) entertainers and even a farm visit!"
E E.
"Glenbank is excellent. The food is excellent. The staff are highly rated. There are lots of fun activities with Eileen and days out which I really look forward to. I am certainly well looked after and feel very safe. I love having all my own things in my room to make it homely.
Anonymous Resident #1
“As a family we are absolutely thrilled to see our mum flourish and enjoy life and maintain her safety and independence. This is the perfect home for our mum as she is always clean, well fed, entertained and cared for by every member of staff.”
Family of Anonymous Resident #1
“As a family, we are delighted with the care provided. My mother was very depressed and prone to displaying distress prior to being moved to Glenbank; since the move she is improving both physically and mentally and this is due to the care, attention and environment. We know she will never be 100% but she feels safe and is happy and that’s all that matters.”
Anonymous Resident #2
“As a family, we are really happy with the care our mum receives. The staff are caring and she feels comfortable with them and enjoys chatting with them. She has enjoyed spending time with Eileen in her room, even though she doesn’t take part in group activities. We are made to feel welcome when visiting and have enjoyed using the conservatory for special events, birthdays, etc. We also like the newsletter. Denise enjoyed the word search.”
Family of Anonymous Resident #2
“My 90 year old mum is currently in Glenbank and I would give it a 10 if I could. Staff have been absolutely brilliant with my mum looking after her every need they always have a smile when you visit and they have kept me informed of everything relating to her, I know she is in safe hands"
Sharon Whittle.
“Nan is currently a residant. Staff are friendly and Helpful close to local shop and the triangle across the road backs onto doffcocker lodge."
James Corrigan.
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